By Duncan N. Smith
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Extra info for A Forgotten Sector. The Training of Ancillary Staff in Hospitals
Such an index is readily obtainable from the Ministry d a t a and can be calculated from the figures supplied by the hospitals visited. Stability in this case is given as 100 minus the percentage of current employees who have been in post for less t h a n a year. T a b l e 3 shows the stability index for the 14 Groups in the Ministry sample a n d for the 6 Groups a n d the psychiatric hospitals which were visited. ) TABLE 3 Ministry Sample % A Β C D Ε F G 67 82 74 74 52 84 82 H I L M Ν 62 J 72 Κ 82 75 60 59 75 6 Groups Studied % A Β C D Ε F 71 83 72 72 72 65 Psychiatric Hospitals X Υ Ζ — 74 — It will be seen that there is greater variation in the Ministry sample than in the Groups studied, but interestingly enough the m e a n stability of the Ministry sample was 7 3 - 4 % a n d of the 6 Groups 72 · 7%—a very small difference.
It m a y therefore be agreed that turnover should be measured and that one of the objects of training should be to reduce it by induction training during the initiation crisis period, by training Man and Woman Power 33 for skill so that j o b satisfaction (and possibly pay) is increased, a n d by creating a ladder which the abler recruits can mount. Records I n addition to turnover what kinds of records should be kept which would serve the purposes both of training and of good personnel m a n a g e m e n t ?
T u r n o v e r a n d Stability Retirements are, however, not the greatest source of wastage, a n d there are m a n y factors involved in the turnover of staff. W h a t is the extent of this ? Very high figures are often cited. An article on " I n d u c t i o n " in The Hospital (September 1967) stated that in one year the turnover of m e n in one d e p a r t m e n t was 2 3 3 % a n d of women in another was 172%. T h e article mentioned in Chapter 4, p . 39, also recorded that the a n n u a l turnover in a hospital dining room was 148%.